Terms & conditions

1. All contracts, agreements and business between Hire a Nanny ("the Agency") and the employer ("the Client") shall be subject to the following Terms and Conditions. Instructions to the Agency to submit suitable candidates shall be deemed to be acceptance of these Terms and Conditions.

Any variations in these Terms and Conditions will become binding only with the written agreement of the Agency.

2. The Agency accepts no responsibility for any injury, loss or damage, or any other costs, however caused, which may arise from the employment of Nannies/Au Pairs supplied through the Agency.

Fees paid to the Agency are solely in consideration for the service provided to introduce the Client and Nanny/Au Pair.

3. The Agency takes reasonable care in thoroughly screening applicants but does not guarantee the Employees suitability, and accepts no responsibility for any injury, loss, or damage which may arise from information, whether by omission or dishonesty, which the Employee or referees may provide to the Agency or Client.

The Client takes the responsibility for any decision to employ, and although the Agency takes reasonable care to ascertain the accuracy of information provided by the Employee, the Client should check any details and references personally.

4. Fees are payable once a Contract has been agreed between the Client and the Employee, and the Client will notify the Agency of the commencement of employment date, the salary to be paid, and the term of the employment. Invoices for fees become payable immediately on receipt of the Agency’s invoice.

5. Should payment not be made after the Nanny has started work, the Agency reserve the right to add on any further expenses incurred in collecting the debt.

6. Night time Nannies and Maternity Nurses are self employed and the Agency’s fee is calculated on a weekly basis, and invoiced monthly for Night Nannies. Maternity Nurse fees are invoiced in total as soon as contracts are signed.

7. All information supplied by the Agency to the Client is confidential and shall not be disclosed to any third party.

Any introduction or passing of details by a Client to a third party, whether directly or indirectly, of an employee or ex-employee previously introduced within the preceding 12 months to the Client by the Agency, and which results in employment of any length, will incur full introductory fees.

8. Should an Employee leave or be dismissed by the Client within 4 weeks of commencement of the Contract, the Agency must be notified within 7 days in writing. The Agency will endeavour to find a suitable replacement for which no additional charge will be made. Should no suitable replacement become available within 4 weeks the Agency will refund 50% of the introduction fee to the Client. No replacement will be offered where the Contract was for a period of less than 13 weeks. If a Client obtains a replacement Employee from a source other than the Agency, no refund will be made. No replacements will be offered for further dismissals or resignations.

The guarantee of replacement is subject to the introduction fee having been paid in full by the Client.

9. The Agency is not the Employer, and with the exception of Night Nannies and Maternity Nurses who are self employed, all Employees introduced to the Client by the Agency are employed by the Client who is responsible for complying with all employment legislation and the deduction and payment of PAYE and NI Contributions.

10. The Agency provides a draft Contract as a guide only and does not accept any liability for its contents. Clients should obtain legal advice prior to entering into a Contract with a candidate.

11. If a temporary placement should become permanent, the Client must notify the Agency immediately, and the additional fee incurred will be invoiced and become due for payment.

12. The Agency reserves the right to refuse to accept the registration of a Client or Candidate for employment.